A: Just add your favorite items to your cart, head to checkout, and follow the steps. You’ll receive a confirmation email once your order is placed.
What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, Google Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
A: If your order hasn’t shipped yet, we’ll do our best to accommodate. Contact us as soon as possible at support@gritlab.com.
🚚 Shipping & Delivery
Where do you ship?
We ship worldwide! Shipping options and costs will be calculated at checkout based on your location.
How long does shipping take?
US Orders: 3–7 business daysInternational Orders: 7–14 business daysTracking details will be sent via email once your order is on its way.
Do you offer express shipping?
A: Yes — expedited options are available at checkout for domestic and some international destinations.
📏 Sizing & Fit
How do I know what size to get?
Check our Size Guide on each product page for exact measurements and fit recommendations. If you’re between sizes, we generally recommend sizing up for a looser fit.
Are your clothes unisex?
A: Many of our pieces are designed to be unisex, but some collections are tailored specifically for men or women. Be sure to read the product descriptions for guidance.
🔁 Returns & Exchanges
What’s your return policy?
A: We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Visit our Returns Center to start the process.
How do I make an exchange?
You can request an exchange during the return process. Once we receive and inspect the original item, your new item will be shipped out.
Are sale items refundable?
A: Sale items are final sale unless otherwise stated.
Frequently asked question
Use this text to answer questions in as much detail as possible for your customers.
🧼 Product Care
How should I wash my Grit Lab gear?
Wash cold with like colors. Use mild detergent. Tumble dry low or hang to dry. Avoid bleach or fabric softener to preserve fabric performance.
